Mr. Smith is an experienced and results-oriented Network Engineer with over 14 years of Information Technology and Telecommunications expertise. As a network consultant, Mr. Smith has serviced several Fortune 500 Companies such as Coca-Cola, AT&T, Huewei Technologies and Earthlink Business including the State of Georgia. Mr. Smith has extensive experience in the administration and network support of information systems. His experience is vast in network analysis, implementation, optimization, troubleshooting and network documentation. As the managing partner of BTS, Mr. Smith has overall responsibility that business goals and objectives are met by directing and overseeing the viability, continuity and security of BTS clients IT services.
Mr. Smith is a Cisco Certified Internetwork Expert written SP (CCIE), Cisco Certified Internetwork Professional (CCIP), Cisco Certified Network Associate (CCNA), Check Point Security Administrator (CCSA), F5 Certified System Engineer (F5-PCG), Juniper Networks Certified Internet Specialist (JNCIS-FWV, M), Juniper Networks Certified Internet Associate (JNCIA-M) and A+ Certified Technician.
Richard S. Pugh, III
In 1991, Mr. Pugh began his technical career as a Microsoft LAN Manager in the United States Army. During his tenure in the U.S. Army, he was trained under an expert MS LAN Manager Engineer and Unix Administrator. In 1999, he became a Microsoft Certified Systems Engineer and Cisco Certified Network Associate. Since that time, Mr. Pugh has worked as a senior network engineer for companies such as AT&T, Rollins, Cox Enterprises, Verizon Enterprise Solutions and various other companies as a network consultant. Mr. Pugh’s expertise is vastly robust and well-versed in complex IT environments managing Cisco Products, Load Balancers, Firewalls, Microsoft Active Directories, Microsoft Exchange Servers, Sun OS/Linux Administration, Citrix Metaframe Presentation Servers, VmWare, Microsoft SQL Server 2005/2000/6.5/7.0/2008 and Microsoft IIS Server 18.104.22.168.4.0.
As the Advising Partner for BTS, Mr. Pugh consults with clients to provide insight into how technology can meet their business objectives and goals; and collaborates with BTS technical service team members to ensure that they understand the latest technology trends and solutions to ensure our clients receive effective and efficient technology results. Mr. Pugh is highly skilled at architectural network design and infrastructure.
Mr. Pugh is MCSE, CCNA, CCNP, A+, WCSP and Network Security Plus certified.
Director of Operations
Ms. Peck has over 20 years of business management experience including 12 years of law office management and expertise. Ms. Peck has an extensive knowledge base and diverse background with skills in human resources management, financial management, risk management, facilities management and operations management. As the Director of Operations, Ms. Peck is responsible for managing the day-to-day activities related to BTS business operations and the development of company products and quality of services.
Ms. Peck develops the budget and implements cost controls to ensure that business objectives are met; generates and implements strategies to improve service levels that improve efficiency throughout the organization; recruits talented technical professionals; performs administrative duties and responsibilities associated with the effective management of company resources; drives initiatives and collaborates with business partners to promote and contribute to long-term operational growth and success.
Ms. Peck holds a BSBA with a concentration in Human Resources Management and is currently pursuing her masters’ degree at Keller Graduate School of Management. Ms. Peck is a member of Society for Human Resources Management, Association of Legal Administrators and the Atlanta Association of Legal Administrators.
- Affiliated with various technological associations and organizations.
- Ongoing training, technology updates and business partner re-certifications and networking.
CERTIFIED TECHNICAL PROFESSIONALS
- Cisco Certified Network Associates
- Cisco Certified Network Professionals
- Cisco Certified Security Professionals
- Cisco Certified Voice Professionals
- Cisco Certified Internetwork Professionals
- Juniper Certified Network Specialists
- A+ Certified Engineers
- Microsoft Certified Systems Engineers.
UNDERSTANDING OUR CLIENTS NEEDS
- Identify clients concerns
- Analyze and assess existing network (if applicable)
- Recommend product and services
- Solution design and system implementation
- Service agreements covering maintenance and repairs
- Customizable solutions