CAN WE CALL WHENEVER WE NEED ASSISTANCE INSTEAD OF PAYING ON A MONTHLY BASICS
The break-fix model only works if the rest of your systems are working perfectly, plus costs can be unpredictable and tough to budget. For a fixed monthly fee, our tech experts not only respond to problems quickly and resolve them, but they also proactively monitor your environment to prevent problems from happening in the first place.
IF I ALREADY HAVE AND IT TEAM IN PLACE HOW CAN WE BENEFIT.
Business Technical Services can act as an extension of your team to either fill gaps, add specialized expertise, expand coverage or minimize hassles. You can choose to co-manage your IT so that our teams work together to provide the best results for your organization or you can choose to outsource your IT needs completely.
If I don’t need all the Office 365 services, can I purchase individual cloud services separately?
Yes, many of the bundled Office 365 cloud services can be purchased separately. These include Microsoft Exchange Server hosting, Microsoft SharePoint hosting, Microsoft Lync hosting, and even Microsoft Dynamics CRM hosting which is currently bundled with Office 365. Microsoft Office 365 provides very cost-effective bundling of these cloud services, so purchasing the cloud services individually may not result in a significant cost savings, and in some cases, no cost savings. However, you always have the option to purchases the services separately depending on your needs.
Does Business Technical Services provide potential clients with a free initial consultation?
Yes, we provide potential clients with a free initial consultation regarding their project and/or needs. We will give you our best assessment regarding the cost and timing of the project. While we believe we offer exceptional quality technology solutions for our clients, depending on a particular client’s needs, there may be more suitable alternatives available to them. We are always upfront with our clients as to what we think is best for them, even if it means offering them an alternative that does not include our services.
Is Business Technical Services insured?
Yes, we are insured. While we have never made a claim, we think it is an important risk management strategy.
What is a Wireless Network?
A wireless local-area network (WLAN) uses radio waves to connect devices, such as laptops, to the Internet and to your business network and applications.